Damp · Mould · Timber Surveys · Survey only, nothing to sell

Independent Damp Surveys in Kent

Found damp or mould in your Kent or South East property and worried about what it means? We find the real cause and give it to you straight in writing. We carry out no damp proofing or treatment, so the report has nothing to sell you. Based in East Malling, covering the whole county.

Condensation help Mould appearing now the heating is on? What to do this week, and when a survey is worth it.

Same day response, and your written report within 24 hours of the visit. No sales reps. No pressure. No unnecessary work.

Book your survey

Takes about 30 seconds.

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Please give the address for the survey.
Add photos or a previous report (optional)

Up to 10 photos or PDFs, 25MB each. An earlier report or a shot of the affected wall often says more than a paragraph.

    Anything else we should know? (optional)

    We only use your details to arrange your survey. No marketing lists, no third parties.

    Got it, you're booked in.

    One of our surveyors will contact you today to confirm a time. Nothing else to do for now.

    Every survey ends in a written reportPhotographed, dated, and yours to keep
    Report in 24 hoursFrom the visit to your inbox
    IndependentSurvey only, no treatment sold
    SurveyMate verifiedListed and checked practice
    Kent and the South EastSurveyors local to the property
    Why DampScan

    Most damp problems get treated before they've been diagnosed. That's the whole problem.

    We don't employ sales reps and we don't work to a treatment list. A qualified surveyor finds the cause, writes it down, and tells you honestly what does and doesn't need doing.

    Diagnosis, not a sales visit

    Calibrated moisture readings and a proper inspection inside and out. There is no quote pad, because there is nothing to quote for.

    No upselling, no scare tactics

    If your damp is condensation and not rising damp, we'll say so. We earn the same whatever we find, so there is no reason to find more.

    Clear written report, with photos

    Plain English findings, photographed evidence and a specification any contractor can price, so quotes you collect are like for like.

    Truly independent

    We install no damp proofing, tanking, fans or timber treatment and take no commission from those who do. The report is the whole of what we sell.

    Book a Survey Short form. Same day response. Or call 07386 225526.
    How it works

    Three steps, and you're never obliged to go further.

    STEP 01

    Book your survey

    Fill in the short form. We'll come back to you the same day to arrange a visit that suits you, evenings and weekends included.

    STEP 02

    We diagnose it properly

    A qualified surveyor inspects the property, then sends you a clear written report within 24 hours with photos, readings and the real cause.

    STEP 03

    You decide

    Use the report to get like for like quotes, check one you already have, or negotiate a purchase. There is nothing more to buy from us.

    Our Services

    Independent surveys for every damp, mould and timber issue.

    From a single mould patch to a flooded cellar, we find the root cause and set out what would put it right. We sell none of the remedies. Pick your issue to see what the survey covers.

    Rising Damp

    Rising damp happens when groundwater is drawn up through porous masonry, usually because a damp-proof course has failed or never existed. The giveaways are a tide mark of staining up to about a metre above floor level, salt blooms on the plaster, and skirtings or wallpaper lifting away from the wall.

    We diagnose with calibrated moisture readings and a full visual inspection, rule out the other causes first, and only then, if it is genuinely needed, specify a damp-proof course and suitable replastering for a contractor of your choice to price. We sell no injection, so we never recommend it where it isn't warranted.

    Read the full guide to rising damp

    Book a Survey
    What you receive

    Every survey ends the same way: a written report you can act on without us.

    We would rather show you what you are paying for than tell you what other people made of it. This is what lands in your inbox within 24 hours of the visit.

    • A written report, not a verbal opinionPhotographed and dated, written plainly enough to hand to a tenant, an agent or a solicitor.
    • The cause, and how we established itWhere the water is coming from, with the moisture readings and observations behind the conclusion.
    • What needs doing, and what does notNo sales reps, no pressure, no unnecessary work. Where a room needs nothing, the report says nothing.
    • A specification, not a sales quoteThe work set out item by item, so you can get like for like prices or hold a quote you already have against it.
    • Independent of the workWe carry out no remedial work, and the same surveyor is on the phone afterwards if anything in the report needs explaining.

    Reviews from our Google Business Profile. Read them on Google

    Book a Survey Survey fee agreed before we attend. No obligation to proceed.
    Landlords & letting agents

    Damp and mould is now a legal exposure, not a maintenance job.

    Awaab's Law now sets fixed timescales for social landlords to deal with damp and mould, the government plans similar rules for private renting, and damp and mould is already a hazard under the Housing Health and Safety Rating System. A reported complaint needs a prompt, documented investigation. See our guide to landlord damp and mould duties.

    We provide independent written inspections for landlords, letting agents and managing agents across Kent, documented, defensible, and turned around fast enough to show you acted promptly.

    Book a Landlord Inspection
    • Independent written inspection reportDated, photographed evidence you can put in front of a tenant, an agent or a court.
    • Same day response, 24 hour reportFast enough to demonstrate you acted promptly once the issue was reported.
    • Cause established, not assumedCondensation, disrepair or tenant lifestyle, we record which it actually is.
    • Portfolio surveysMultiple properties inspected on one visit schedule, reported in one pack.
    Where we operate

    Damp, mould and timber surveys across Kent and the South East.

    Our surveyors are based across the region, so we respond to enquiries the same day and can usually visit within a day or two. If your town isn't listed below, just ask. We cover most of the South East.

    KentDamp specialists in Kent

    • Maidstone
    • Canterbury
    • Ashford
    • Sevenoaks
    • Tonbridge
    • Tunbridge Wells
    • Dartford
    • Gravesend
    • Rochester
    • Folkestone
    • Margate

    Surrey & BerkshireMould & damp surveys

    • Guildford
    • Woking
    • Epsom
    • Reigate
    • Redhill
    • Farnham
    • Staines
    • Reading
    • Bracknell
    • Windsor
    • Slough

    Essex & HertfordshireTimber & damp surveys

    • Chelmsford
    • Brentwood
    • Basildon
    • Colchester
    • Southend-on-Sea
    • Harlow
    • Watford
    • St Albans
    • Hertford
    • Bishop's Stortford
    • Hemel Hempstead

    SussexDamp & timber surveys

    • Brighton
    • Hove
    • Crawley
    • Horsham
    • Worthing
    • Eastbourne
    • Hastings
    • Bexhill
    • Lewes
    • Chichester
    • Haywards Heath

    We survey period cottages and oast houses in Kent and Sussex, Victorian and Edwardian terraces through the older town centres, 1930s semis throughout Surrey and Essex, and new-build basements and conversions everywhere in between. For a property inside London, our sister practice ATi Damp Survey covers every London postcode and surveys only, with no remedial work to sell. Rising damp, penetrating damp, condensation, mould, woodworm, wet and dry rot, basement waterproofing and ventilation, all diagnosed on site and reported in writing within 24 hours of the visit.

    Book a Survey in Your Area Enter your postcode and we'll confirm cover straight away.
    Straight answers

    The questions everyone asks us.

    How much does a damp survey cost?

    From £215 for a localised survey of one or two rooms, £295 for a full house of up to three bedrooms, from £375 for four to five bedrooms and from £450 for very large or period properties. The fee is agreed in writing before we attend and does not change afterwards, whatever we find. Every band and what it includes is on the prices page.

    Will the survey tell me how to fix it?

    Yes. The report sets out the cause and the work that would fix it, in priority order, written as a specification any competent contractor can price. We carry out no remedial work ourselves, so nothing in it is there to create work for us, and it says plainly when no treatment is needed.

    Do you carry out damp proofing or other treatment?

    No. DampScan is an independent survey practice. We do not install damp proof courses, tanking, ventilation or timber treatment, and we take no commission from anyone who does. That is what lets the report say that a wall does not need treating when it does not.

    What happens after I submit the form?

    A surveyor reviews your details and contacts you the same day to arrange a visit. Within 24 hours of that visit you get a written report with photographs, readings and the diagnosed cause. There is no quote to follow and nobody will chase you.

    How fast can you come out?

    We respond to every enquiry the same day and arrange the visit around you, then your written report follows within 24 hours of that visit. We cover Kent, Surrey, Essex, Sussex, Hertfordshire and Berkshire, and can usually work around evenings and weekends.

    Is the survey disruptive?

    No. The survey is non invasive by default: readings, inspection and photographs. If opening up a small area would genuinely change the conclusion, we explain why and only do it with your agreement.

    Do I need to be at home for the survey?

    Someone needs to give us access, and it helps if you can show us where the damp is and tell us its history. We work around evenings and weekends where that suits you.

    Do you work with landlords and letting agents?

    Yes. A large share of our work is written inspections for landlords, letting agents and managing agents dealing with reported damp and mould, including portfolio surveys across multiple properties. See the landlord section above.

    Which areas do you cover?

    Kent and the wider South East, including Surrey, Essex, East and West Sussex, Hertfordshire, Berkshire and Buckinghamshire. Properties inside London are surveyed by our sister practice, ATi Damp Survey, at atidampsurvey.co.uk. Enter your postcode in the booking form and we'll confirm cover straight away.

    What if I just want a second opinion?

    That is one of the most useful things we do. If you have been quoted for damp proofing and it does not feel right, we survey independently and tell you whether that work is justified, with the evidence. We have no stake in the answer.

    Book a Survey Still unsure? Email us and we'll answer honestly.
    Get it diagnosed

    Stop guessing what's behind your walls.

    Submit the form and we'll respond the same day. After the visit you'll have a clear written report, and an honest answer, within 24 hours. Covering Kent, Surrey, Essex, Sussex, Hertfordshire and Berkshire.

    Short form. Same day response. No pressure.

    SurveyMate Verified Firm

    Every survey we carry out is written up on SurveyMate, which is why the report reads the same way each time and the evidence behind it is dated as it is captured rather than written from memory afterwards.