Diagnosis, not a sales visit
Calibrated moisture readings and a proper inspection inside and out. There is no quote pad, because there is nothing to quote for.
Found damp or mould in your Kent or South East property and worried about what it means? We find the real cause and give it to you straight in writing. We carry out no damp proofing or treatment, so the report has nothing to sell you. Based in East Malling, covering the whole county.
Condensation help Mould appearing now the heating is on? What to do this week, and when a survey is worth it.
Same day response, and your written report within 24 hours of the visit. No sales reps. No pressure. No unnecessary work.
Takes about 30 seconds.
We only use your details to arrange your survey. No marketing lists, no third parties.
One of our surveyors will contact you today to confirm a time. Nothing else to do for now.
We don't employ sales reps and we don't work to a treatment list. A qualified surveyor finds the cause, writes it down, and tells you honestly what does and doesn't need doing.
Calibrated moisture readings and a proper inspection inside and out. There is no quote pad, because there is nothing to quote for.
If your damp is condensation and not rising damp, we'll say so. We earn the same whatever we find, so there is no reason to find more.
Plain English findings, photographed evidence and a specification any contractor can price, so quotes you collect are like for like.
We install no damp proofing, tanking, fans or timber treatment and take no commission from those who do. The report is the whole of what we sell.
Fill in the short form. We'll come back to you the same day to arrange a visit that suits you, evenings and weekends included.
A qualified surveyor inspects the property, then sends you a clear written report within 24 hours with photos, readings and the real cause.
Use the report to get like for like quotes, check one you already have, or negotiate a purchase. There is nothing more to buy from us.
From a single mould patch to a flooded cellar, we find the root cause and set out what would put it right. We sell none of the remedies. Pick your issue to see what the survey covers.
Rising damp happens when groundwater is drawn up through porous masonry, usually because a damp-proof course has failed or never existed. The giveaways are a tide mark of staining up to about a metre above floor level, salt blooms on the plaster, and skirtings or wallpaper lifting away from the wall.
We diagnose with calibrated moisture readings and a full visual inspection, rule out the other causes first, and only then, if it is genuinely needed, specify a damp-proof course and suitable replastering for a contractor of your choice to price. We sell no injection, so we never recommend it where it isn't warranted.
Read the full guide to rising damp
Book a SurveyPenetrating damp is water coming in sideways through external walls, failed pointing, defective render, leaking gutters and downpipes, or a bridged cavity. You'll normally see isolated patches rather than a tide mark, and it gets noticeably worse after sustained rain.
Our surveyors find the entry point, frequently outside the room you're seeing the damage in, and the report names the defect and the trade that should fix it, often a roofer or a gutter repair rather than a damp firm.
Read the full guide to penetrating damp
Book a SurveyCondensation is the most common form of damp in modern, well-sealed homes: warm moist air meeting cold surfaces and leaving water behind. Misted windows, damp patches in cold corners, a musty smell. Left alone it almost always turns into mould.
We measure relative humidity, surface temperatures and air movement to confirm it, then recommend a targeted ventilation strategy, from reducting an extract fan to a whole-house system, with practical guidance for day-to-day use of the property. We sell no fans or units.
Read the full guide to condensation and mould
Book a SurveyMould is the visible end-stage of an environmental damp problem, most often condensation. Wiping it away without fixing the conditions behind it just lets it come back, usually worse and usually further across the wall.
We measure why it is growing, whether condensation, a cold surface, a leak or structural damp, and the report explains what will stop it coming back, not just how to clean it off. Where the real cause is structural damp, the report says so.
Read the full guide to condensation and mould
Book a SurveyWoodworm is the larvae of several wood-boring beetles tunnelling through structural and decorative timbers. Small round exit holes, fine bore dust beneath joists and weakened timber are the classic signs, and the damage is usually further along than it looks.
We identify the species, establish whether the infestation is active or historic, and the report names only the timbers that need attention. Much woodworm is historic and needs no treatment at all, and we sell none.
Read the full guide to timber decay and woodworm
Book a SurveyWet rot and dry rot are both fungal decay in damp timber, but they behave very differently. Dry rot spreads through masonry to find new timber and needs decisive treatment; wet rot stays local to the moisture source. Getting the identification right changes the entire scope of work.
We confirm which you have and trace the moisture feeding it, and the report sets out the repair a joiner or builder should carry out. We won't specify a full dry-rot programme for something that is simply wet rot around a leaking pipe.
Read the full guide to wet and dry rot
Book a SurveyBelow-ground spaces, basements, cellars, retrofitted living space, need waterproofing chosen as a system, not patched with a coating. We assess the water first and can advise on the BS 8102 approaches, Type A (barrier), Type B (structurally integral) or Type C (drained cavity) as the build-up requires.
That can mean cementitious tanking slurry, membrane systems, cavity drainage with sump and pump, or a combination, plus ventilation to control the resulting humidity. We do not install systems, so the advice follows the water rather than a product.
Read the full guide to basement waterproofing
Book a SurveyMost modern homes are over-sealed and under-ventilated, which is exactly why condensation and mould are so common. The fix isn't obvious either, opening windows isn't a strategy that survives a British winter.
We measure what the existing ventilation actually does and specify what the property needs, from a humidity-sensing extract fan to a whole-house system, sized and commissioned properly. We supply and fit none of it.
Read the full guide to ventilation
Book a SurveyBlown plaster and damaged render are usually a symptom of a damp problem rather than the problem itself. Replacing the finish without addressing the cause is a short-lived fix that ends up being paid for twice.
The report specifies the right finish, lime on old solid walls, never cement on soft brick or stone, and when it is safe to apply it, once any damp beneath has been resolved.
Book a SurveyThe expensive mistake after a leak is almost never the leak. It is redecorating three weeks later over fabric that is still wet inside, because the wall felt dry to the hand and nobody measured it. Six months on the paint blisters, a tide mark comes back, and the job is done twice.
We map the moisture rather than sample it, show the drying contractor exactly what is wet, and return to take readings so there is an independent drying curve at the end rather than an assurance. Our sign off says when the fabric is dry enough to reinstate.
Read the full guide to water damage
Book a SurveyA damp survey is the right starting point if you suspect a problem, you're buying a property, or you've been quoted for invasive work and want a second opinion. We survey for homeowners, buyers, landlords and managing agents.
Each survey includes calibrated moisture readings, a thorough inspection inside and out, photographed evidence and a clear written report within 24 hours of the visit. We tell you what's actually happening, and just as importantly, what isn't.
Read the full guide to damp surveys
Book a SurveyWe would rather show you what you are paying for than tell you what other people made of it. This is what lands in your inbox within 24 hours of the visit.
5/5 Stars! - Brilliant service from start to finish! Had these guys out to do a damp survey on the house and I can't fault them at all. The surveyor was dead polite, turned up bang on time, and knew his stuff inside out.
He didn't try talking down to me or baffling me with fancy terms—just showed me what the issue was, explained it straight, and told me honestly what needed doing without trying to flog me anything I didn't need. Got the report through quickly too.
Proper top-tier service, would definitely recommend them to anyone needing a decent, honest surveyor.
Inspection was at a high level time taken and all questions answered with Supplementary detail definitely recommend 👍
Recommended them to some landlord friends and a property manager. All came back and thanked me as the work was excellent and priced very competitively.we found Tom and Nick very personable and professional. Would Recommend them to anyone.
Came on very quick notice and found the route to my damp
Issue very fast, couldn't be happier, highly recommend
Reviews from our Google Business Profile. Read them on Google
Awaab's Law now sets fixed timescales for social landlords to deal with damp and mould, the government plans similar rules for private renting, and damp and mould is already a hazard under the Housing Health and Safety Rating System. A reported complaint needs a prompt, documented investigation. See our guide to landlord damp and mould duties.
We provide independent written inspections for landlords, letting agents and managing agents across Kent, documented, defensible, and turned around fast enough to show you acted promptly.
Book a Landlord InspectionOur surveyors are based across the region, so we respond to enquiries the same day and can usually visit within a day or two. If your town isn't listed below, just ask. We cover most of the South East.
We survey period cottages and oast houses in Kent and Sussex, Victorian and Edwardian terraces through the older town centres, 1930s semis throughout Surrey and Essex, and new-build basements and conversions everywhere in between. For a property inside London, our sister practice ATi Damp Survey covers every London postcode and surveys only, with no remedial work to sell. Rising damp, penetrating damp, condensation, mould, woodworm, wet and dry rot, basement waterproofing and ventilation, all diagnosed on site and reported in writing within 24 hours of the visit.
From £215 for a localised survey of one or two rooms, £295 for a full house of up to three bedrooms, from £375 for four to five bedrooms and from £450 for very large or period properties. The fee is agreed in writing before we attend and does not change afterwards, whatever we find. Every band and what it includes is on the prices page.
Yes. The report sets out the cause and the work that would fix it, in priority order, written as a specification any competent contractor can price. We carry out no remedial work ourselves, so nothing in it is there to create work for us, and it says plainly when no treatment is needed.
No. DampScan is an independent survey practice. We do not install damp proof courses, tanking, ventilation or timber treatment, and we take no commission from anyone who does. That is what lets the report say that a wall does not need treating when it does not.
A surveyor reviews your details and contacts you the same day to arrange a visit. Within 24 hours of that visit you get a written report with photographs, readings and the diagnosed cause. There is no quote to follow and nobody will chase you.
We respond to every enquiry the same day and arrange the visit around you, then your written report follows within 24 hours of that visit. We cover Kent, Surrey, Essex, Sussex, Hertfordshire and Berkshire, and can usually work around evenings and weekends.
No. The survey is non invasive by default: readings, inspection and photographs. If opening up a small area would genuinely change the conclusion, we explain why and only do it with your agreement.
Someone needs to give us access, and it helps if you can show us where the damp is and tell us its history. We work around evenings and weekends where that suits you.
Yes. A large share of our work is written inspections for landlords, letting agents and managing agents dealing with reported damp and mould, including portfolio surveys across multiple properties. See the landlord section above.
Kent and the wider South East, including Surrey, Essex, East and West Sussex, Hertfordshire, Berkshire and Buckinghamshire. Properties inside London are surveyed by our sister practice, ATi Damp Survey, at atidampsurvey.co.uk. Enter your postcode in the booking form and we'll confirm cover straight away.
That is one of the most useful things we do. If you have been quoted for damp proofing and it does not feel right, we survey independently and tell you whether that work is justified, with the evidence. We have no stake in the answer.
Submit the form and we'll respond the same day. After the visit you'll have a clear written report, and an honest answer, within 24 hours. Covering Kent, Surrey, Essex, Sussex, Hertfordshire and Berkshire.
Short form. Same day response. No pressure.
Every survey we carry out is written up on SurveyMate, which is why the report reads the same way each time and the evidence behind it is dated as it is captured rather than written from memory afterwards.