Diagnosis before any quote
Calibrated moisture readings and a proper inspection inside and out. Diagnosis first, always, never a quote pad first.
Damp · Mould · Timber Surveys · Kent & the South East
Damp surveys, diagnosed properly. Explained honestly.
Found damp or mould in your Kent or South East property and worried about what it means? We survey first, tell you the real cause, and give it to you straight in writing, before anyone recommends a single treatment.
Same day response, and your written report within 24 hours of the visit. No sales reps. No pressure. No unnecessary work.
Book your survey
Takes about 30 seconds.
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We only use your details to arrange your survey. No marketing lists, no third parties.
Got it, you're booked in.
One of our surveyors will contact you today to confirm a time. Nothing else to do for now.
Why DampScan
Most damp problems get treated before they've been diagnosed. That's the whole problem.
We don't employ sales reps and we don't work to a treatment list. A qualified surveyor finds the cause, writes it down, and tells you honestly what does and doesn't need doing.
No upselling, no scare tactics
If your damp is condensation and not rising damp, we'll say so, even when that means a much smaller job for us.
Clear written report, with photos
Plain English findings, photographed evidence and a fixed-price quote you can compare against anyone else's.
Workmanship guarantee
Every treatment we carry out is insured and guaranteed, with the paperwork to hand on if you sell the property.
Book a Survey
Short form. Same day response. Or call 07386 225526.
How it works
Three steps, and you're never obliged to go further.
Book your survey
Fill in the short form. We'll come back to you the same day to arrange a visit that suits you, evenings and weekends included.
We diagnose it properly
A qualified surveyor inspects the property, then sends you a clear written report within 24 hours with photos, the real cause, and a fixed-price quote.
You decide
Take the report away, compare it, sit on it, or go ahead. There's no obligation and nobody will chase you.
Our Services
Specialist solutions for every damp, mould and timber issue.
From a single mould patch to full structural waterproofing, we find the root cause first, then recommend the right treatment. Pick your issue to see what's involved.
Rising Damp
Rising damp happens when groundwater is drawn up through porous masonry, usually because a damp-proof course has failed or never existed. The giveaways are a tide mark of staining up to about a metre above floor level, salt blooms on the plaster, and skirtings or wallpaper lifting away from the wall.
We diagnose with calibrated moisture readings and a full visual inspection, rule out the other causes first, and only then specify a remedial damp-proof course, salt-resistant render and redecoration. We never recommend chemical injection where it isn't warranted.
Read the full guide to rising damp
Book a SurveyPenetrating Damp
Penetrating damp is water coming in sideways through external walls, failed pointing, defective render, leaking gutters and downpipes, or a bridged cavity. You'll normally see isolated patches rather than a tide mark, and it gets noticeably worse after sustained rain.
Our surveyors find the entry point first, frequently outside the room you're seeing the damage in, and fix the underlying defect before touching the internal finishes. The repair lasts because the cause has been dealt with, not just the symptom.
Read the full guide to penetrating damp
Book a SurveyCondensation
Condensation is the most common form of damp in modern, well-sealed homes: warm moist air meeting cold surfaces and leaving water behind. Misted windows, damp patches in cold corners, a musty smell. Left alone it almost always turns into mould.
We measure relative humidity, surface temperatures and air movement to confirm it, then recommend a targeted ventilation strategy, from extract upgrades to a Positive Input Ventilation unit, with practical guidance for day-to-day use of the property.
Read the full guide to condensation and mould
Book a SurveyMould Removal
Mould is the visible end-stage of an environmental damp problem, most often condensation. Wiping it away without fixing the conditions behind it just lets it come back, usually worse and usually further across the wall.
We treat affected surfaces with a professional fungicidal wash, prepare and repaint with anti-mould coatings where appropriate, and pair the works with a ventilation strategy so it doesn't return. Where the real cause is structural damp, we deal with that first.
Read the full guide to condensation and mould
Book a SurveyWoodworm / Timber
Woodworm is the larvae of several wood-boring beetles tunnelling through structural and decorative timbers. Small round exit holes, fine bore dust beneath joists and weakened timber are the classic signs, and the damage is usually further along than it looks.
We identify the species, establish whether the infestation is active or historic, and treat only what needs treating with a low-odour residual insecticide. Where structural timbers are compromised we work with trusted joiners on the repairs.
Read the full guide to timber decay and woodworm
Book a SurveyWet & Dry Rot
Wet rot and dry rot are both fungal decay in damp timber, but they behave very differently. Dry rot spreads through masonry to find new timber and needs decisive treatment; wet rot stays local to the moisture source. Getting the identification right changes the entire scope of work.
We confirm which you have, trace and eliminate the moisture feeding it, cut out and replace affected timber, and treat the surrounding structure. We won't specify a full dry-rot programme for something that is simply wet rot around a leaking pipe.
Read the full guide to wet and dry rot
Book a SurveyWaterproofing & Tanking
Below-ground spaces, basements, cellars, retrofitted living space, need waterproofing designed as a system, not patched with a coating. We design to BS 8102, specifying Type A (barrier), Type B (structurally integral) or Type C (drained cavity) as the build-up requires.
That can mean cementitious tanking slurry, membrane systems, cavity drainage with sump and pump, or a combination, plus ventilation to control the resulting humidity. Every project is documented so future works to the room don't compromise the waterproofing.
Read the full guide to basement waterproofing
Book a SurveyVentilation
Most modern homes are over-sealed and under-ventilated, which is exactly why condensation and mould are so common. The fix isn't obvious either, opening windows isn't a strategy that survives a British winter.
We design ventilation to match the property, from humidity-sensing extract fans to whole-house Positive Input Ventilation. Every installation is sized, balanced and commissioned properly so it does its job quietly in the background.
Read the full guide to ventilation
Book a SurveyRendering & Plastering
Blown plaster and damaged render are usually a symptom of a damp problem rather than the problem itself. Replacing the finish without addressing the cause is a short-lived fix that ends up being paid for twice.
We renew in lime, sand-and-cement or modern proprietary systems, matched to the property's age and construction, and only once any damp beneath has been resolved. The result is a finish that stays sound long term.
Book a SurveyWater Damage
The expensive mistake after a leak is almost never the leak. It is redecorating three weeks later over fabric that is still wet inside, because the wall felt dry to the hand and nobody measured it. Six months on the paint blisters, a tide mark comes back, and the job is done twice.
We map the moisture rather than sample it, dry to the core with equipment sized to what actually got wet, and record the readings as we go so there is a documented drying curve at the end rather than an assurance. Reinstatement happens once the readings say the fabric is dry, under an insured workmanship guarantee.
Read the full guide to water damage
Book a SurveyDamp Surveys
A damp survey is the right starting point if you suspect a problem, you're buying a property, or you've been quoted for invasive work and want a second opinion. We survey for homeowners, buyers, landlords and managing agents.
Each survey includes calibrated moisture readings, a thorough inspection inside and out, photographed evidence and a clear written report within 24 hours of the visit. We tell you what's actually happening, and just as importantly, what isn't.
Read the full guide to damp surveys
Book a Survey
What you receive
Every survey ends the same way: a written report you can act on without us.
We would rather show you what you are paying for than tell you what other people made of it. This is what lands in your inbox within 24 hours of the visit.
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A written report, not a verbal opinionPhotographed and dated, written plainly enough to hand to a tenant, an agent or a solicitor.
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The cause, and how we established itWhere the water is coming from, with the moisture readings and observations behind the conclusion.
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What needs doing, and what does notNo sales reps, no pressure, no unnecessary work. Where a room needs nothing, the report says nothing.
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Costs broken down by the work requiredItemised, so you can hold it against anyone else's quote line for line before you decide.
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A workmanship guarantee on anything we carry outInsured, guaranteed, and the same surveyor available afterwards if something is not right.
★★★★★
5/5 Stars! - Brilliant service from start to finish! Had these guys out to do a damp survey on the house and I can't fault them at all. The surveyor was dead polite, turned up bang on time, and knew his stuff inside out.
He didn't try talking down to me or baffling me with fancy terms—just showed me what the issue was, explained it straight, and told me honestly what needed doing without trying to flog me anything I didn't need. Got the report through quickly too.
Proper top-tier service, would definitely recommend them to anyone needing a decent, honest surveyor.
RonnieGoogle review
★★★★★
Recommended them to some landlord friends and a property manager. All came back and thanked me as the work was excellent and priced very competitively.we found Tom and Nick very personable and professional. Would Recommend them to anyone.
Hunter ServicesGoogle review
★★★★★
Inspection was at a high level time taken and all questions answered with Supplementary detail definitely recommend 👍
H EyeGoogle review
★★★★★
Came on very quick notice and found the route to my damp
Issue very fast, couldn't be happier, highly recommend
Alfie FryGoogle review
★★★★★
5/5 Stars! - Brilliant service from start to finish! Had these guys out to do a damp survey on the house and I can't fault them at all. The surveyor was dead polite, turned up bang on time, and knew his stuff inside out.
He didn't try talking down to me or baffling me with fancy terms—just showed me what the issue was, explained it straight, and told me honestly what needed doing without trying to flog me anything I didn't need. Got the report through quickly too.
Proper top-tier service, would definitely recommend them to anyone needing a decent, honest surveyor.
RonnieGoogle review
★★★★★
Recommended them to some landlord friends and a property manager. All came back and thanked me as the work was excellent and priced very competitively.we found Tom and Nick very personable and professional. Would Recommend them to anyone.
Hunter ServicesGoogle review
★★★★★
Inspection was at a high level time taken and all questions answered with Supplementary detail definitely recommend 👍
H EyeGoogle review
★★★★★
Came on very quick notice and found the route to my damp
Issue very fast, couldn't be happier, highly recommend
Alfie FryGoogle review
Reviews from our Google Business Profile.
Book a Survey
Survey fee agreed before we attend. No obligation to proceed.
Landlords & letting agents
Damp and mould is now a legal exposure, not a maintenance job.
Since Awaab's Law and the tightening of the Housing Health and Safety Rating System, a reported damp or mould complaint carries real deadlines and real liability. Tenants are better informed, and disrepair claims are rising fast.
We provide certified inspections for landlords, letting agents and managing agents across Kent, Surrey, Sussex and Essex, documented, defensible, and turned around fast enough to keep you inside your obligations.
Book a Landlord Inspection-
Certified written inspection reportDated, photographed evidence you can put in front of a tenant, an agent or a court.
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Same day response, 24 hour reportFast enough to demonstrate you acted promptly once the issue was reported.
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Cause established, not assumedCondensation, disrepair or tenant lifestyle, we record which it actually is.
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Portfolio surveysMultiple properties inspected on one visit schedule, reported in one pack.
Where we operate
Damp, mould and timber surveys across Kent and the South East.
Our surveyors are based across the region, so we respond to enquiries the same day and can usually visit within a day or two. If your town isn't listed below, just ask. We cover most of the South East.
KentDamp specialists in Kent
- Maidstone
- Canterbury
- Ashford
- Sevenoaks
- Tonbridge
- Tunbridge Wells
- Dartford
- Gravesend
- Rochester
- Folkestone
- Margate
Surrey & BerkshireMould & damp surveys
- Guildford
- Woking
- Epsom
- Reigate
- Redhill
- Farnham
- Staines
- Reading
- Bracknell
- Windsor
- Slough
Essex & HertfordshireTimber & damp surveys
- Chelmsford
- Brentwood
- Basildon
- Colchester
- Southend-on-Sea
- Harlow
- Watford
- St Albans
- Hertford
- Bishop's Stortford
- Hemel Hempstead
SussexDamp & timber surveys
- Brighton
- Hove
- Crawley
- Horsham
- Worthing
- Eastbourne
- Hastings
- Bexhill
- Lewes
- Chichester
- Haywards Heath
Area guides
- Damp surveys in Ashford
- Damp surveys in Brighton
- Damp surveys in Canterbury
- Damp surveys in Dartford
- Damp surveys in Dover
- Damp surveys in Folkestone and Hythe
- Damp surveys in Gravesham
- Damp surveys in Guildford
- Damp surveys in Maidstone
- Damp surveys in Medway
- Damp surveys in Sevenoaks
- Damp surveys in Swale
- Damp surveys in Thanet
- Damp surveys in Tonbridge and Malling
- Damp surveys in Tunbridge Wells
Guides by problem
We survey period cottages and oast houses in Kent and Sussex, Victorian and Edwardian terraces through the older town centres, 1930s semis throughout Surrey and Essex, and new-build basements and conversions everywhere in between. For a property inside London, our sister practice ATi Damp Survey covers every London postcode and surveys only, with no remedial work to sell. Rising damp, penetrating damp, condensation, mould, woodworm, wet and dry rot, basement waterproofing and ventilation, all diagnosed on site and reported in writing within 24 hours of the visit.
Book a Survey in Your Area
Enter your postcode and we'll confirm cover straight away.
Straight answers
The questions everyone asks us.
Will this actually fix the problem?
That depends entirely on getting the diagnosis right, which is why we survey before we quote. When the true cause is identified and treated properly, the problem doesn't come back. Most repeat damp problems we're called to are second visits to work that treated a symptom.
What's the guarantee?
All remedial work we carry out is covered by an insured workmanship guarantee, with documentation you can hand on to a buyer or your insurer. The exact term depends on the treatment, it's stated clearly on your quote before you commit to anything.
What happens after I submit the form?
A surveyor reviews your details and contacts you the same day to arrange a visit. Within 24 hours of that visit you get a written report with photographs, the diagnosed cause and a fixed-price quote. Then you decide, there's no obligation and nobody will chase you.
How fast can you come out?
We respond to every enquiry the same day and arrange the visit around you, then your written report follows within 24 hours of that visit. We cover Kent, Surrey, Essex, Sussex, Hertfordshire and Berkshire, and can usually work around evenings and weekends.
Is the work messy?
Some treatments involve removing plaster or lifting floor coverings, so there is dust, but we sheet up, protect finishes and clean down at the end of each day. Your report tells you exactly what will be disturbed before any work starts.
Can we stay in the house while work is carried out?
In the overwhelming majority of cases, yes. We work room by room so you keep the rest of the property. If a job would genuinely make a room unusable for a period, we'll tell you upfront rather than on the day.
Do you work with landlords and letting agents?
Yes, a large share of our work is certified inspections for landlords and managing agents dealing with reported damp and mould, including portfolio surveys across multiple properties. See the landlord section above.
Which areas do you cover?
Kent and the wider South East, including Surrey, Essex, East and West Sussex, Hertfordshire, Berkshire and Buckinghamshire. Properties inside London are surveyed by our sister practice, ATi Damp Survey, at atidampsurvey.co.uk. Enter your postcode in the booking form and we'll confirm cover straight away.
What if I just want a second opinion?
That's one of the most useful things we do. If you've been quoted for invasive damp-proofing and it doesn't feel right, we'll survey it properly and tell you honestly whether that work is justified.
Book a Survey
Still unsure? Email us and we'll answer honestly.
Get it diagnosed
Stop guessing what's behind your walls.
Submit the form and we'll respond the same day. After the visit you'll have a clear written report, and an honest answer, within 24 hours. Covering Kent, Surrey, Essex, Sussex, Hertfordshire and Berkshire.
Short form. Same day response. No pressure.
Every survey we carry out is written up on SurveyMate, which is why the report reads the same way each time and the evidence behind it is dated as it is captured rather than written from memory afterwards.